Time Zone
Vision Helpdesk allows you to manage Support for multiple companies and its possible that you have companies located in different countries or in other words each company may have its own working schedule or different timezones. The another important factor is you may have Staff working from remote locations with different timezones. We have added new Time Zone Feature that allows you to – Set Time Zone for each Company Staff can set their own Time Zone Set Time Zone for each Company This is used for setting up company working hours schedule and SLA calculations. Clients or End-Users see this time on their tickets and staff replies. Company Time Zone can be set from Admin > > Settings > > Domain > > Manage Domain > > Edit your Domain and set Time Zone.
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Time Zone
10 billion songs downloaded from iTunes and counting
Apple’s iTunes has reached the milestone everyone has been waiting for – its song download count just reached the 10 billion mark. The Cupertinos have been tracking this milestone for the last couple of weeks
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10 billion songs downloaded from iTunes and counting
Blackberry Can Now Read E-Books
Amazon says that demand from users led to the development of a software e-reader for BlackBerry.Amazon launched on Thursday (18/02/2010) an application for BlackBerry Kindle. Thus, users of smartphones from Research In Motion (RIM) now have the functionality to read digital books purchased by Amazon’s online store, and synchronize them with the reader Kindle and other devices that support the e-book
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Blackberry Can Now Read E-Books
Vision Helpdesk V2.5.1 Beta Released
Today we have released Vision Helpdesk V2.5.1 Beta Release — this includes fixing of some important bugs in V2.4.12 and several new features added. Though its a Beta release – the only major feature added in Time Zone – so users can still upgrade to V2.5.1 beta as this will not cause any issues with your existing working — its recommended to upgrade as it will fix below listed bugs in your installation. Features added in V2.5.1 TimeZone — Now you can set TimeZone for each Company and Staff. View all ticket are other than close status. Display number of tickets on all status except close
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Vision Helpdesk V2.5.1 Beta Released
international trade court vs. commission
I caught this article by Ameet Sachdev in the Chicago Tribune International Trade Commission a battleground for global disputes & I bring it up to compare/contrast it with an entry I made late last year us international trade court speech. These bring to mind the different ways to resolve international trade disputes. The International Trade Court
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international trade court vs. commission
how do internships abroad help?
I caught with interest this article in the Chicago Tribune by Julie Wernau Americans chase internships abroad as a gateway to work. I wholeheartedly agree that a foreign internship differentiates employee candidates in the job market, but employers should not expect to hire interns who are cultural experts in the countries where they did their
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how do internships abroad help?
tax update on Mexico
The MidAmerica Chapter of the US Mexico Chamber of Commerce hosted the Mexico Tax Update seminar featuring John McLees of Baker & McKenzie. John focused on: structure of the Mexican tax system-VAT (16%, but different from Europe), income tax (30%) , single tax rate, etc. unique features & pitfalls-17.5% single minimum corporate income rate tax
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tax update on Mexico
Hannah Montana / Miley Cyrus – The Climb Lyrics
I can almost see it That dream I’m dreaming but There’s a voice inside my head sayin, You’ll never reach it, Every step I’m taking, Every move I make feels Lost with no direction My faith is shaking but I Got to keep trying Got to keep my head held high There’s always going to be another mountain I’m always going to want to make it move Always going to be an uphill battle, Sometimes I’m gonna to have to lose, Ain’t about how fast I get there, Ain’t about what’s waiting on the other side It’s the climb The struggles I’m facing, The chances I’m taking Sometimes might knock me down but No I’m not breaking I may not know it But these are the moments that I’m going to remember most yeah Just got to keep going And I, I got to be strong Just keep pushing on, cause There’s always going to be another mountain I’m always going to want to make it move Always going to be an uphill battle, Sometimes I’m gonna to have to lose, Ain’t about how fast I get there, Ain’t about what’s waiting on the other side It’s the climb (yeah) There’s always going to be another mountain I’m always going to want to make it move Always going to be an uphill battle, Sometimes you going to have to lose, Ain’t about how fast I get there, Ain’t about what’s waiting on the other side It’s the climb (yeah yeah ea ea) Keep on moving Keep climbing Keep the faith baby It’s all about It’s all about The climb Keep the faith Keep your faith
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Hannah Montana / Miley Cyrus – The Climb Lyrics
Choosing the right phrases—the synonym tool
Understanding keywords is important, but more important is understanding what people are searching for? A major part of that includes finding out the variations of keywords that show up in searches all the time. SEO analysts sometimes even advice people to target the right synonyms of their business areas, instead of the main keyword (and they aren’t kidding). This is especially true when one is trying to optimize businesses that are found in the Google local listings. Lots of people searching there search with descriptions and sometimes categories of business
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Choosing the right phrases—the synonym tool
How to write a great SEO article-part 2
So I hovered around the topic giving some background and my philosophy of how to approach writing a SEO article. But I would like to further clarify my stand by throwing some ingredients that cook a “great” article. Ok, let’s do it: Know what you’re writing about I cannot get any more basic than this; you cannot possibly reach McDonalds without knowing how to drive or having a map in the hand or mind. Sometimes the map is easy, and we are familiar with the route lots of times, but most of the other times things are not as easy
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How to write a great SEO article-part 2
Vision Helpdesk Affilate Program Launched
TheVisionWorld.com developers of “Vision Helpdesk — A True Satellite / Multi-Domain Helpdesk” Today, announced their Unique High Commission Offering Affiliate Program . ” The Vision Helpdesk Affiliate Program is FREE for all , You don’t have to purchase Vision helpdesk license to become Vision Helpdesk Affiliate Member” said a Company release. The Company HR.
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Vision Helpdesk Affilate Program Launched
Asian investment in the US
David Laverty’s International Counsel group sponsored this presentation on Asian investment in the United States. Colleagues of his made presentations on inbound investment from China, India, & perspective on the same from Europe. Here are the highlights: China-Mark Williams of DLA Piper spent 4 years in China as well as time in Thailand, Korea, &
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Asian investment in the US
the future of global journalism
I attended this luncheon presentation COVERING THE GLOBE: THE FUTURE OF INTERNATIONAL JOURNALISM organized by the Chicago Council on Global Affairs. It featured Christine Spolar, a former foreign correspondent for the Chicago Tribune (all of whom have left those positions with the ‘Trib) & now a Senior Editor @ the Huffington Post Investigative Fund. After
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the future of global journalism
SEO mettle–Getting the back links
We all know that getting the competitors back links is probably the toughest task in SEO field. It can be really cumbersome to analyze the links over and over for all the clients we are working for (unless you are using expensive software for doing the same). Lots of times the data itself is old, the links may or may not be relevant today, and many times we do not know how relevant the link we see in front of us is.
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SEO mettle–Getting the back links
Blog Your Way to Freelance Success
Up until a year ago, I had never considered doing work as a freelancer. When I started my own blog, I gained a wealth of experience and connections that led to my ability to offer freelance services in a variety of areas including article writing, web design, internet marketing, and …
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Blog Your Way to Freelance Success
Future Skills: How to Match Professional Growth with Industry Demand
As freelancers we’re afforded a lot of perks – everyday is casual Friday, and we don’t have to “pretend laugh” at our bosses’ bad jokes – however, we definitely have our fair share of burdens, too.
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Future Skills: How to Match Professional Growth with Industry Demand
Take advantage of YouTube for your business
YouTube has been a revolutionary invention in promoting your message through videos. It has been a one of its kind of digital communication tool to facilitate your message reach to your audience in a more absolute manner. You can find almost every video you are looking for on YouTube from …
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Take advantage of YouTube for your business
Ovi Maps Navigation Downloaded 1 Million Times In First Week
Nokia is more than pleased with the take-up of the new Ovi Maps, announcing over 1 million downloads of the free sat-nav service in the first week. The five most popular phones to get the service are the Nokia N97, N97 Mini, Nokia E72, Nokia 5800 XpressMusic and the new Nokia 5230 – even more impressive considering the N97 was a latecomer to the upgrade party. Nokia’s Executive Vice President Anssi Vanjoki was suitably elated with the rapid take-up: ” This is great news for our 3rd party application developers. Within a matter of days there is an installed base of more than 1 million active users all potentially hungry for new and innovative location-aware apps. When we announced free walk & drive navigation we knew it would be a game-changer
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Ovi Maps Navigation Downloaded 1 Million Times In First Week
Monster Acquires Yahoo Hot Jobs for $225 Million
Monster has announced that they will be acquiring the “assets” of Yahoo HotJobs for $225 million in cash. I’m not going to scrape the press release, you can read it here. I wonder what will be left of Yahoo after all of their consolidations, partnerships and sales. Yahoo says today’s sale will allow them to focus on their core businesses and, “delivering exceptional experiences to users, partners and advertisers.” Here are the specific particulars regarding the agreement on top of the HotJobs acquisition, “Monster and Yahoo! have also entered into a three year commercial traffic agreement, to take effect upon the closing of the acquisition, in which Monster will become Yahoo!’s provider of career and job content on the Yahoo! homepage in the United States and Canada. The traffic agreement calls for performance based annual payments calculated by clicks and expressions of interest, subject to annual floors and ceilings
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Monster Acquires Yahoo Hot Jobs for $225 Million
constructive criticism of Friedman’s The World is Flat
Over the holidays I took some downtime to catch up on reading a book I should have read a long time ago, Thomas Friedman’s The World is Flat. Far be it for me to criticize a guy as smart as him, but I do think he missed a few things. The book is essentially
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constructive criticism of Friedman’s The World is Flat
India again the top SEO outsourcing destination
Facts speak for themselves; India has been a top outsourcing destination for variety of IT work over the past decade. As businesses go online and look for cheap solutions, they look to places like India, where many SEO companies provide top quality solutions for 10% of the price compared to the US counterparts. It is interesting to see the trends that most of the regions which top the search volumes are dominated by South East Asia. Google continues to dominate the search market, and hence the SEO searches are attached with the term “Google”. Interesting to see that more searches are “SEO Google”, “SEO wordpress”, “SEO tools”, which shows that more and more people are blogging a lot, and more and more people are doing some basic SEO for themselves instead of relying on experts
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India again the top SEO outsourcing destination