I read with interest an article Do Germans and Americans Understand Each Other in German American Trade, the magazine of the German American Chambers of Commerce which highlighted some of the meaningful cultural differences which make a difference in international business. One of my pet peeves is that many Americans throw up their hands in
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what I REALLY mean by cultural differences in business
Vision Helpdesk Tops on Web 2.0 Helpdesk Software List published by ChadConnects.com – an SEO Company. We take every comment seriously — YES we do agree our old website design was not compatible with IE Browser, we redesigned our website and now I hope ChadConnects and everyone else like our site design Vision Helpdesk Review For more details check this — http://www.chadconnects.com/web-2-0-helpdesk-software-list/ Also check out Helpdesk Pricing Comparison between Vision Helpdesk Vs Cerberus Vs Kayako Vs Zendesk Vs Autotask Vs Tender Helpdesk Vs Active Campaign.
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ChadConnects recommends Vision Helpdesk as an Alternative to Zendesk
I attended this event Transatlantic Climate Bridge Conference on Renewable Energy & Emission Trading organized by the German American Chamber of Commerce of the Midwest. The presentations are posted here & here’s what they said in addition to what was contained on the Powerpoint. Dr. Martin Schoepe, Head of Division, International und European Affairs of
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transatlantic climate bridge conference
Vision Helpdesk V2.7.2 stable release includes the long awaited Advance Billing Module — the feature allows you to offer Paid Support to your customers – that is you can bill your customers ticket with various options — a) Per Ticket b) Per Minute c) Per hour etc. The feature also allows you to configure Pre Paid Billing or Post Paid Billing. Additionally, you can integrate with various billing softwares example WHMCS | Blesta to generate invoice. Auto and Manual billing time tracking for ticket — This will auto calculate billing time for a ticket based on the amount of time staff has worked on that ticket.
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Advance Billing Module | Pay Per Ticket | Pre Paid Billing | Paid Support | Auto Billing Time Tracker
I attended this event America’s Fiscal Future: Making Difficult Choices sponsored by the MacArthur Foundation & Federal Reserve Bank of Chicago featuring Dr.’s John Palmer & Rudolph Penner. You should be able to see/listen to the panel discussion here @ Chicago Amplified on the local outlet for National Public Radio. The event was put together
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MacArthur Foundation on American fiscal policy
The premier conference and trade show for the hosted services industry — HostinCon 2010 exhibition remains happening for DAY 2. Day2 & Day3 Pictures HostingCon 2010 Vision Helpdesk Booth #128 For more pictures check this — http://www.flickr.com/photos/visionhelpdesk/
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Hostingcon 2010 Day2 and Day3 Pictures
Gartner has identified 10 mobile technologies that will evolve significantly through 2011, and as Nick Jones, vice president and distinguished analyst at Gartner, says these “10 mobile technologies should be on every organization’s radar screen”. So, here we go: • Bluetooth (3 and 4). Two new Bluetooth versions will emerge by 2011: Bluetooth 3 will introduce 802.11 as a bearer for faster data transmission, and Bluetooth 4 will introduce a new low-energy (LE) mode that will enable communication with external peripherals and sensors
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Top 10 Mobile Technologies to Watch in 2010/11
Getting what you want out of a technology project starts with knowing what you want. One of the best ways to explore your problem is by building many quick and dirty (even non-functional) prototypes, and using this discovery process to refine and perfect your idea. The Paper Prototype Regardless of what you’re …
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Rundown of Rapid Prototyping Tools
You may have noticed that we recently unveiled a new & improved Community site and Help Center, making it easier to interact with the oDesk community and find answers to your questions. Here’s what’s new: All community feedback in one place We have turned off the UserVoice site and are collecting …
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New Community Site and Help Center
Buyers, providers and staffing managers now have access to our new suite of reports that make managing your work life easier. We’ve added the most requested reports, made them easier to read, provided both summary and detailed views, and made it possible to select the specific date range you need. For …
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New and Improved Reports Make Managing Work Easier
Summertime is here, and for a lot of providers that means a change in routine. As the buyer, this can be a challenging time to get your deadlines met and your expectations fulfilled. Here are some tips for managing your providers this summer, so you can both keep the season productive …
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4 Tips for Managing Your Freelancers and Contract Workers This Summer
Being an independent contractor comes with a lot of benefits, including the freedom to work when and where you want. Until now, those benefits didn’t usually include affordable health insurance options. But, that all changes today. oDesk is now making health insurance available to all of our U.S.-based users. On behalf …
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Quality Health Insurance for Contractors, Job Seekers and Entrepreneurs
In business, location is everything — and that includes where you are on the Internet. The way people find that online location is through search engines. So, while a pure brick-and-mortar consideration of location involves being on a good street with a highly visible sign, the online version means ranking …
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SEO Success: Get Found on the Web in 3 Steps
Recently, during an attempt to refinance my home, I was asked to present a year-to-date net profit and loss report on my freelance business. My thought: “But I don’t really own a business.” The loan officer’s response was clear: In the eyes of the bank, to be a freelancer or an independent contractor is to …
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5 Things Every Freelancer Should Know About Net Profit and Loss Reports
This week we have two enhancements to the oDesk service to tell you about. Both of these changes will create a speedier site - something many of our users have been asking for! Faster, more interactive provider search results We’ve made looking for providers easier and faster, helping buyers find the talent …
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Find providers fast & changes to job application quotas
Maintaining strong working relationships over a distance of thousands of miles can be challenging. Services like oDesk and Skype help ease complications, but there are some hurdles that require special attention when working with international clients. Time Zones Depending on how you manage your international clients, time differences can either help …
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Challenges of International Clients
To help new visitors better understand what oDesk is all about and clarify important concepts to all oDesk users, we’ve updated a few of our more commonly used words. What has changed? Old New Buyer Employer Provider Contractor Candidacies Job Applications Job Post and Opening Job Posting Assignment Contract Affiliate / Provider Company Agency Affiliate Manager Staffing Manager Affiliate Contractor Agency Contractor Stipend Weekly Rate Why has oDesk made these changes?
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New oDesk Terminology
Here at oDesk we’re always excited to offer special deals and promotions to our hard working community. That’s why we’re super excited to announce that our partner, Startup Weekend, is extending a generous offer of 25% off to attend their upcoming Bay Area event. Startup Weekend recruits a highly motivated …
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Startup Weekend – Special Offer for oDesk Users
Finding a remote worker online is fairly easy these days. Finding a great remote contractor online can be a whole different challenge. The interview process becomes extremely important in pinpointing that remote worker who is a perfect fit for you and your business. So, as you screen freelancers for your next …
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Hiring Remote Workers: 5 Red Flags To Never Ignore
Sometimes the best way to learn how to do something well is to learn how others have done it badly. Each of us in the world of contract work must find our own way as we push through our various fields, but a few things are universal. For example, these …
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7 Habits of Highly Ineffective Contractors
Hiring remote contractors is a great way to expand the capacity and capabilities of your business. However, many businesses are rightfully concerned with the security risks in exposing their data, website or IT infrastructure to contractors. Understanding the work being performed, isolating it as a standardized business unit, and implementing …
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Securing Your Business When Using Remote Contractors