Custom application development is meant for designing software that has been designed and programmed for a specific function/need. While all application development outsourcing is technically customized the difference is that packaged …
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Custom Software & Web Application Development Outsourcing
I attended this conference Beyond Sport Summit, which brought together groups from all over the world to promote sports as a way to create positive social change. Here are the award winners which were announced @ the event. Jim Clancy of CNN hosted the event & featured some reports CNN had done on the winners:
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can going Beyond Sport change lives?
I participated in this exercise The Swiss Idea Machine. How great ideas can be produced in good quality and implemented within fixed deadlines, produced by the Swiss American Business Council & sponsored by Swiss International Airlines & the 4 Seasons Hotel. Our facilitator was Markus Mettler, CEO of the Brainstore. He was kind enough to
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new brain @ the brain store? no, innovate the Swiss way
Today we have released Vision Helpdesk V2.8.4 Stable Release — This is mainly a bug fix release includes fixing of some important bugs in V2.8.2 and some new features in existing modules. Its recommended to upgrade as it will fix below listed bugs in your installation.
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Vision Helpdesk V2.8.4 Stable Released
During one of the latest Global Services’ webinars, Avinash Vashistha, CEO and Chairman Tholons, noted: “Western Europe has done a significant amount of nearshoring to Eastern European countries which have become a part of European Union.” But what makes EE/CEE locations so attractive for Western clients? Why, unlike their American counterparts, European businesses prefer to keep their IT initiatives close to home? Why such popular offshore destinations like India and China are losing ground? According to Tholons and Global Services’ joint study, the first reason for Europe’s neashoring success lies in the conservative nature of Europeans who are comfortable to keep work close to home and do not have a settled tradition of sending work overseas
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The Nearshoring Choice of European Businesses
I attended this event organized by the Chicago Council on Global Affairs NEW PATTERNS IN GLOBAL CONSUMER DEMAND featuring Jim Skinner, (JS) CEO of McDonald’s & Philip Kotler, (PK) Professor of International Marketing @ Kellogg, Northwestern’s business school. These 2 provided a nice contrast between the theoretical academic world & practical real world of business.
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McDonald’s CEO & Phil Kotler on Global Consumer Demand
The Italian Trade Commission, UCIMU-the Association of Italian Machine Tool Manufacturers, Association for Manufacturing Technology, & Midwest Clean Tech sponsored a reception @ the International Manufacturing Technology Show @ McCormick Place. This was a scaled down affair compared to past years, but still a lovely evening. Italian Trade Commissioner Pasquale Bova seemed to be speaking
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Italians @ International Manufacturing Technology Show
Today we have released Vision Helpdesk V2.8.2 Stable Release — This is mainly a bug fix release includes fixing of some important bugs in V2.7.4 and some new features in existing modules. Its recommended to upgrade as it will fix below listed bugs in your installation. Features in V2.8.2 Stable Login Integration for Drupal and Php-Nuke Direct URL Login for Clients Login as Client for Staff User Registration Approval System Admin can create alerts for their staffs Option to setup Alerts for escalation rules Login Integration for WordPress 2.5 and above versions Department restriction for clients Setting to send ticket details in ticket reply email Bug fixes in V2.8.2 HTML editor for Predefined Replies Incorrect path for when a file is included from web in Knowledgebase articles.
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Vision Helpdesk V2.8.2 Stable Released
Gabriel Dutu, Consul for Economic Affairs @ the Consulate General of Romania in Chicago, organized a gathering of Romanian manufacturers in town to attend the International Manufacturing Technology Show. These companies weren’t actually exhibiting @ IMTS, rather just attending the show in anticipation of exhibiting potentially @ a national pavilion the next time the show
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Romanian manufacturers in Chicago
We hear a lot of talk these days about the benefits of a hosted Exchange deployment. Probably reflecting the desires of IT managers on the ground, Microsoft’s latest and greatest version of the Exchange messaging server, better known as Exchange 2010, was touted by Microsoft to be “designed from the ground up” to be equally at ease running as a hosted service or as an on-premise solution . While running one’s Exchange server on a hosted service certainly does have its allure, e-mail administrators or IT managers ultimately need to consider and weigh the merits of both scenarios carefully. So when does it make sense for organizations to opt for an on-premise deployment of Exchange? Let’s take a look at some of them today
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Some Reasons for an On-Premise Deployment of Exchange Server
According tо the recent report by Gartner, world’s leading information technology research and advisory company, IT outsourcing is strongly gaining momentum in Western Europe, the second largest market after the US. The survey results show, that more than half, exactly 53%, of organizations in Europe plan to increase outsourcing initiatives in 2010, and 40% anticipate to surge spending on external IT services. The online survey was conducted among 206 organizations in Europe during in the first quarter of 2010. At the same time, the analyst firm does not see it all in bright colors and warns service providers of potential constraints
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Europe Embarks On the Outsourcing Spree
Fellow T’bird Bart Kohnhorst alerted Thunderbird President Angel Cabrera to this article in the New York Times: Does Your Language Shape How You Think? & he blogged about it, which brought it to my attention. My 1st reaction is “Of course language shapes how we think.” My experience is in Germany in German. Here are
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Does Your Language Shape How You Think?
Since my days working @ the Canadian consulate, I still check in @ www.canada.com There was an interesting article there: Europeans dress most casually for work, Indians dress smartest where there are a few tidbits that might be helpful @ some point. Here are all of the results of the survey & here is the
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learn how to Dress for Success globally
Vision Helpdesk Integration with WHMCS to override WHMCS default support module. Follow below listed steps – 1) Copy folder vision from – integration/whmcs/modules/support/ to WHMCS installation — /modules/support/ 2) Copy config.php file from vision installation to /module/support/vision/ directory of WHMCS Installation. example : If you have installed Vision at yourdomain.com/support/ then you should find config.php under “support” folder 3) Edit above mentioned config.php file in whmcsinstallation/module/support/vision/ Locate line — $this-> database = “”; Below this line add one more line – $this-> domain = “yourdomain.com”; Where yourdomain.com == your Vision License Domain. 4) Copy the vision directory from integration/whmcs/templates/ to templates directory of WHMCS Installation.
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Vision Helpdesk FAQ’s | Overriding WHMCS Support Module with Vision Helpdesk
Last night I attended this Global Business Card Exchange hosted by a rejuvenated World Trade (Center?) Illinois & new Brazilian American Chamber of Commerce of Illinois at the Brazilian steakhouse Brazzaz. Other sponsors included The law firm of Sandler, Travis & Rosenberg, P.A., Argentine-American Midwest Chamber of Commerce, The Latin American Chamber of Commerce, Korean
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world trade (center?) illinois is back & another new chamber in town
On 15 August 1947, India attained freedom. Every year, August 15 is celebrated as the Independence Day in India. This national festival is celebrated with great enthusiasm all over the country. “Tryst with Destiny” Somethings never fade — The profound speech of Pandit Jawaharlal Nehru post Independence has still not lost its glory even after 63 years have passed.
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Vision Helpdesk offers 30% discount on Independence Day!
Apart from Central/Eastern Europe which is one of the world’s most tempting ITO spots, other European regions equally show positive tendencies and expand their ITO market. To get an insight into the current state of affairs of the Nordics outsourcing market let’s turn to EquaTerra’s recently released 2010 Nordics Service Provider Performance and Satisfaction study that covers the Information Technology Outsourcing (ITO) and BPO markets, usage and service provider performance. The sweep of the survey is impressive: the 2010 Nordic study investigated over 440 outsourcing contracts held by over 220 of the top IT spending organizations in the Nordic region.
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Nordic ITO buyers’ satisfaction fuels market growth
Naturally, as a dedicated globalist, my answer is “yes,” as I encourage any/all firms to consider going global. I attended this forum GLOBALIZATION: Access to the Global Economy sponsored by the Minority Business Development Agency (MBDA) which promoted its views, (which seem to concur, not surprisingly) at this forum. They sponsored another event in March
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are there advantages to minority-owned firms going global?
I caught this very interesting & encouraging article in the Sunday Chicago Tribune & US News & World Report What the resumes of top CEOs have in common What the Résumés of Top CEOs Have in Common by Liz Wolgemuth (love her name, by the way & I do wonder why it took the Tribune
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US Fortune 100 CEO’s working overseas
In the context of global sourcing and new emerging locations, security and safety concerns are becoming the top issue for companies considering outsourcing their IT projects to cost efficient locations offshore . In this respect, the annual research conducted by the Black Book of Outsourcing with the rankings of the most dangerous / safest outsourcing spots around the globe attracts great attention among companies as a reference point for long-term business strategies. The latest research for 2010 interviewed 3,100 corporate development leaders, including more than 400 outsourcing customers, to indicate their company’s inclination to consider specific offshore locations for outsourcing (including IT outsourcing and BPO). The survey asked respondents to rank those cities on various perceived threats and weaknesses, including geopolitical risk, terrorist threats, climate concerns, legal maturity, environmental waste and pollution, IT and telecom infrastructure security, and crime rates. According to the 2010 results, Central/Eastern Europe (CEE) tops the list of the safest offshore locations, while Pakistan, Colombia, and Mexico top The Black Book of Outsourcing’s 2010 list of the most dangerous places for offshoring.
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Europe Tops List of Safest Outsourcing Spots
EquaTerra, a global sourcing advisory firm with expertise in information technology (IT), finance, human resources and other business processes, has conducted research for Computer Weekly readers that analyses the market and trends for IT outsourcing in Western Europe.
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EquaTerra Takes the Pulse of European Outsourcing Market